Saturday, December 3, 2011

Users are satisfied with the iPhone 4S, despite problems with the battery - Computerworld

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Seventy-seven percent of 215 iPhone users 4S said they are “very satisfied” with this new phone, only two percent were dissatisfied, it follows from the results of a survey conducted in early November ChangeWave research organization, which is a division of 451 Group. Another 19 percent of respondents said that they are at least somewhat satisfied.

In a survey conducted in July 2010, 72 percent of iPhone users 4 claimed that they were “very satisfied” with the then-new model. While users are satisfied with the 4S model, nearly 4 in 10 of them confirmed that the battery life is “too short” and 8 percent think it “a big problem.”

The 4S model, Apple introduced sophisticated “voice assistance” Siri, which allows the user to control a variety of tasks and functions of natural language spoken commands or questions. Apple is betting on Siri paid, the survey revealed that it is the most popular new feature. Voice Siri was rated as the most popular feature phone owners 49 percent. In second place was “generally easy to use” (at 39 percent of users), followed by new 8 mega pixel camera (33 percent), fast Web browsing (24 percent) and screen resolution (23 percent).

Services iCloud Apple, which were introduced just at the 4S model and other models that are able to use the latest firmware iOS 5, finished in fifth place with 19 percent.

The two biggest negatives by far is the battery life of the new model and the absence of LTE or 4G support. More than one in three users (38 percent) revealed that the battery life is too short and only slightly less than one-third (30 percent) mentioned the absence of matter 4G.

Representatives ChangeWave also asked users whether have experience with a shorter battery life for a new phone. “Two out of five owners (40 percent) said that with his iPhone 4S noticed this fact. However, the question of how much of a problem for them is, only eight percent of respondents said that it is a big problem, while 20 percent think it’s somewhat less of a problem, “the report shows.

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